1. Presentation of the website.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.edenrose.lu (hereinafter referred to as ” the site ») The identity of the various parties involved in its implementation and monitoring:
Owner: Caroline Esch
Share capital of 12,000 euros
RCS number: B 233 416
30 rue du moulin L-3660 KAYL
VAT number: LU31150505
Publication manager: Caroline Esch
The publication manager is a natural person or a legal person.
Photos: Lucas Muller – www.lukam.fr
Webmaster: Aji Groupe – www.aji-groupe.com
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Code of Intellectual Property and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.
Use of the site implies full acceptance of the general conditions of use described below. These conditions of use are likely to be modified or supplemented at any time, users of the site are therefore invited to consult them on a regular basis.
This website is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by the owner, who will then endeavor to communicate to users beforehand the dates and times of the intervention.
The site is updated regularly by the publication manager. Likewise, the legal notices can be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become acquainted with them.
3. Description of the services provided.
The purpose of the site is to provide information on the activities of the restaurant who strives to provide as accurate information as possible on the site. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by it or by third party partners who provide it with this information.
All the information indicated on the site is given as an indication, and is likely to evolve. Furthermore, the information on the site is not exhaustive. They are given subject to modifications having been made since they were put online.
4. Contractual limitations on technical data.
The objective is to provide a service which ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.
The site and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written authorization.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of Liability.
The owner of the site cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or the appearance of a bug or an incompatibility.
The owner of the site cannot also be held responsible for indirect damages (such as for example a loss of market or loss of a chance) consecutive to the use of the site.
Interactive spaces (possibility to ask questions in the contact space) are available to users. The site owner reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. Where applicable, the owner of the site also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium. used (text, photography…).
7. Management of personal data.
7.1 MANAGEMENT OF PERSONAL DATA.
As responsible for processing the data it collects, the site owner undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a compliant processing register. to reality. Whenever the site processes Personal Data, the site takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which the site processes them.
7.2 PURPOSE OF DATA COLLECTED.
The site is likely to process all or part of the data:
to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on the subject: email address
to carry out communication campaigns (sms, email): phone number, email address
The site does not sell your personal data which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 RIGHT OF ACCESS, CORRECTION AND OBJECTION
In accordance with the European regulations in force, Users of the site have the following rights:
right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited
right to withdraw consent at any time (article 13-2c RGPD)
right to limit the processing of User data (article 18 RGPD)
right to oppose the processing of User data (article 21 GDPR)
right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
right to define the fate of Users’ data after their death and to choose to whom the site must communicate (or not) its data to a third party that they have previously designated
As soon as the owner of the site becomes aware of the death of a User and in the absence of instructions from him, the owner of the site undertakes to destroy his data, unless their conservation is necessary for probative purposes or for meet a legal obligation.
If the User wishes to know how the site uses his Personal Data, ask to rectify them or oppose their processing, the User can contact the owner of the site in writing at via the site contact form.
In this case, the User must indicate the Personal Data that he would like the owner of the site to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on the site by law, in particular as regards the conservation or archiving of documents. Finally, Users of the site can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 NON-COMMUNICATION OF PERSONAL DATA
The site is prohibited from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, the site remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679).
The site undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of the owner of the site, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. In addition, the site does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of the site and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of the site are mainly the agents of our customer service.
8. Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of the site and its rights would allow the transmission of such information to the possible purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user of the site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, the site uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.
When processing Personal Data, the site takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Internet “cookies” and “tags” hypertext links
The site contains a number of hypertext links to other sites, set up with the permission of the site. However, the site does not have the possibility to verify the content of the sites thus visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal under any circumstances.
The site is likely to process the User’s information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows the site to improve the content of the Site and the User’s navigation.
Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. The site informs the User that, in this case, it is possible that the functionalities of its browser software are not all available.
If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when the site or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, the site declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by the site, resulting (i) refusal of Cookies by the User (ii) the impossibility for the site to record or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.
At any time, the User can choose to express and modify his wishes in terms of Cookies. The site may also call on the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Facebook, Instagram appearing on the Site and if the User has accepted the deposit of cookies by continuing to browse the Website or the site’s mobile application, Facebook and Instagram can also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Site. At any time, the User can nevertheless revoke his consent to the site depositing this type of cookies.
10. Applicable law and attribution of jurisdiction.
Any dispute in connection with the use of the site is subject to French law. Exclusive jurisdiction is attributed to the competent courts of Paris.
User: Internet user connecting, using the aforementioned site.
Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n ° 78-17 of January 6, 1978).
If you are not satisfied with the solution offered to you by our Customer Service, or in the absence of a response from them within 45 days, and to the extent that you are a natural person not acting for professional needs. you can request or be offered a mediation procedure.